Shipping policy

Thank you for shopping with Bathway. This Shipping Policy outlines everything you need to know about how we process, ship, and deliver your orders.

1. Shipping Locations
We currently ship to: U.S. states

For any questions about delivery to your location, contact us at bathwayus@outlook.com.

2. Processing Time
All orders are processed within 2–4 business days after receiving your order confirmation. Custom or made-to-order furniture may take longer—processing timelines will be noted on the product page.

Please note: Orders may be delayed on weekends or holidays.

3. Shipping Rates and Delivery Estimates
We offer free shipping via Standard (3 to 4 business days)
Delivery delays may occasionally occur due to high demand, weather, or carrier issues.

4. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order status at any time by logging into your account or visiting the tracking link provided.

5. Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us within 7 days of the delivery date at bathwayus@outlook.com with your order number and details. We’ll work quickly to resolve the issue.

6. Questions?
We’re here to help.
Email: bathwayus@outlook.com